PC Mail-Order Survey
The figures presented here represent neither an endorsement or a condemnation of any particular company. Rather, this survey is simply a compilation of experiences sent in by various readers. Experiences are personal experiences and are NOT related to the company of the editor nor of any company of a person who is relating an experience. Also, this is a non-scientific survey, the survey may not reflect the reality of experiences for any given company. Your actual ordering experience may differ, and companies do change over time.
If you are an employee of one of the companies listed, please do not ask me to remove old entries, even if your company has improved it's service. Consumers should be aware of all service from the company, past or present.
This survey is maintained for the users of the Internet to aid them in choosing a company from which to order equipment. Companies may also use the survey to see what some customers are saying about their company (or competitors). Any other use of the survey, such as in advertising, is strictly prohibited. Questions about possible use of the survey should be directed to the editor.
The consumer must take all input (magazine ratings, this survey, other surveys, friend's advice, ...) and put whatever faith in them that they will. Companies may change over time (both for better and worse), and different people/magazines may have different standards. In the final analysis, you must make the decision and you're likely to have a unique experience from anyone else.