Shipped me a Tripp-Lite UPS that was damaged in shipping. It took 10 phone calls over two weeks before they admitted they had not shipped a replacement.
Sun Feb 08 20:15:33 EST 1998
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NO Problem: Experienced Apr, 0019
Great company! If you know what you want, know what the lowest prices are, CDW will match or beat it. I've bought a Hitachi Notebook, ram upgrades and a Palm Pilot Professional from them and every single time, they worked with me to beat the best price I found on www.computeresp.com. They even shipped the Palm Pilot Professional to me overnight just in time for Christmas! Very professional and courteous.